Hey Michael, I am so sorry to hear of your experience, this is definitely more unusual but we are always happy to try and help. We gaurantee our products so if the Refills did not last as long (I see you ordered them March 24th) please email our customer service team at Theteam@glovestix.com so we can fix this right away. We value your feedback and business so if something was wrong with the set you received we will happily take care of it :) Lastly I want to mention, as far as shipping costs, just so you know we do not charge anything additional on top of our shipping costs that come directly from the postal service and our fulfillment center. We promise, shipping is not a source of revenue for us, that is our actual cost. We do wish it was less as well, however the postal services have raised their rates over the last few years and that is beyond our control unfortunately. When you purchase more then $29.99 on our site, we do pay for it for you so you can purchase a few refills at time to save on shipping or even join our Stink Club to get Refills and shipping at 30% off. Unfortunately if you just buy 1 refill at a time we have to charge for it since there is just no way we could eat the cost of shipping with a $9 product. I will have someone from our customer service team email you so that we can get this Refill issue taken care of :) please just check your junk folder (sometimes they can go in there) or you can email us as well anytime.